Fortis Distribution Technical Support Center
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The fast pace of technological advancements requires ongoing learning and specialized knowledge. We help you overcome challenges and achieve your business goals with professional services in cybersecurity and process automation. Our experts help you optimize your IT and security infrastructure with services ranging from vendor-specific system implementations to the adoption of industry-leading automation and management practices.
Expert technical support for partners and customers to configure, troubleshoot and fix problems
Provide cybersecurity consulting services, including risk assessment, security strategies, and compliance with regulatory requirements and standards
Streamlined processes of logistics for the fastest delivery from the moment of placing an order to the transfer to the customer
Demonstrations, training, and certification of partners and customers to use solutions effectively
Fortis Distribution Technical Expertise
PoC & Demo with setup assistance to ensure a smooth start
Cybersecurity consulting: risk assessment, security strategies, and regulatory compliance
Presale support includes helping you define technical specifications for solution selection
Fortis Distribution: powering business with IT innovation.
Team of experts
Our certified and trained experts bring 10+ years of experience solving problems and delivering successful large-scale projects across various industries
Strong partnership
We deliver integrated multivendor solutions by partnering with top software and hardware developers on joint projects
Quick reaction
Our long-term vendor partnerships guarantee rapid escalation to Level 3 support, prompt incident resolution, and hotfix releases for complex issues
Technical Support
Our focus is on providing exceptional customer service, responding quickly and efficiently to your business needs
We foster strong communication channels between customers, partners, distributors, and vendors
Fast delivery of software and hardware to protect your business
How to contact customer support service
Contact the technical support team
Your company and corporate email address must be registered with Fortis Distribution Support to send the request
Write the problem in the subject line
Create a separate ticket for each issue
Describe the issue in detail
Include as much information as possible in your description: version, serial number, updates installed, location of installation/operation, etc. Only a detailed description of the problem will help resolve the issue as soon as possible
Specify the problem-related details
Provide all related information that will help us quickly identify and solve the issue: screenshots, logs, etc.