Excellence in practice

Fortis distribution -  your excellence it partner

About Fortis Distribution

Value added reseller

Fortis Distribution is Value Added Reseller of hardware and software IT&IS solutions. Fortis`s team have more than 15 years of experience in IT projects, deep understanding of customers needs, ability to activate new technology sales in SMB, Mid-market, Low-ent. and Enterprise segments. Fortis Distribution company has own technical force for pre-sale, implementing and post-sales support 24х7.


"We insist on creating new demand of market, not using the existing one" - Fortis Distribution team

Our solution

CLOUD TECHNOLOGY

INFRASTRUCTURAL SOLUTION

CYBER SECURITY

Our Key Partners

 Check Point
Qualys
ESET

Our Advantages

why choose us?

Excellence solution portfolio

A balanced portfolio of solutions and expertise in every area of Fortis Distribution

FORTIS DISTRIBUTION DEMO CENTER

Virtual platform for demo&training solutions of any complexity with the availability of 24x7

safety

we know all about information technology and cyber security

Our technical services

Our experts not only understand your needs, but they can also anticipate them

Silver Support

5 x 9 Business Day

Gold Support

7 x 24 Every Day

Excellence Support

7 x 24 Every Day

Technical Support Engineer

Premium Support Engineer

Excellence Support Engineer

Committed Response time to Severity-1 issues

30 minutes

Committed Response time to Severity-1 issues

30 minutes

Committed Response time to Severity-1 issues

30 minutes

Committed Response time to Severity 2,3 & 4 issues*

4 Hours

Committed Response time to Severity 2,3 & 4 issues*

Sev 2 – 2 Hours

Committed Response time to Severity 2,3 & 4 issues*

Sev 2 – 30 Minutes

Silver Support

5 x 9 Business Day

Technical Support Engineer

Committed Response time to Severity-1 issues

30 minutes

Committed Response time to Severity 2,3 & 4 issues*

4 Hours

Gold Support

7 x 24 Every Day

Premium Support Engineer

Committed Response time to Severity-1 issues

30 minutes

Committed Response time to Severity 2,3 & 4 issues*

Sev 2 – 2 Hours

Excellence Support

7 x 24 Every Day

Excellence Support Engineer

Committed Response time to Severity-1 issues

30 minutes

Committed Response time to Severity 2,3 & 4 issues*

Sev 2 – 30 Minutes

email

address

1133 Budapest Váci út 76. 3. em.

VAT: HU 27042063


Fortis Distribution Ltd.